Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our Site:

A. Personal Information You Provide

When you submit a form, request an evaluation, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Debt amount
• State of residence
• Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and usage, such as:

• IP address
• Browser type and version
• Device information
• Pages you visit
• Time spent on pages
• Referring URLs

C. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our Site and store certain information. These may include:

• Cookies
• Pixels such as Meta (Facebook) Pixel and Google tags
• Session tracking tools
• UTM and campaign parameters

Cookies help us understand how visitors use our Site, improve user experience, and optimize our marketing and advertising.

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing debt relief evaluations and related services
• Responding to your questions, requests, or customer service inquiries
• Evaluating eligibility for various programs and solutions
• Improving the content, functionality, and performance of the Site
• Analyzing usage and trends to refine our marketing and advertising
• Sending confirmations, updates, or promotional communications (you may opt out at any time)
• Complying with legal obligations and enforcing our terms and policies

We may also use your information to connect you with licensed attorneys, debt relief specialists, partner firms, or affiliates who can help determine your eligibility for various financial relief or debt resolution programs.

3. How We Share Your Information

We do not sell your personal information to unrelated third parties. We may, however, share your information in the following situations:

A. Service Providers and Partners

We may share information with trusted third parties that help us operate our business and the Site, such as:

• Debt relief organizations and attorney-owned debt resolution firms
• Customer relationship management (CRM) and communication platforms
• Marketing, analytics, and advertising providers
• Call centers and lead verification services
• Website hosting, data storage, and security providers

These partners are given access to your information only as needed to perform services on our behalf and are expected to protect your information.

B. Legal and Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court, regulator, or government agency. We may also share information to protect our rights, privacy, safety, or property, and that of our users or others.

C. Business Transfers

If we are involved in a merger, acquisition, asset sale, reorganization, or similar transaction, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have certain choices regarding how we use your information.

• Opt Out of Communications: You may opt out of promotional emails or texts by following the instructions in those messages or by contacting us directly.
• Access or Update Information: You may request access to or correction of the personal information we hold about you, subject to legal limitations.
• Request Deletion: You may request that we delete your personal information, subject to our need to retain certain data for legal, regulatory, or legitimate business purposes.
• Cookies: You can typically configure your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of the Site may not function properly.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

5. Security of Your Information

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, access controls, secure servers, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by DebtHelpU. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is intended for use by adults and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete that information as required by law.

8. Do Not Track Signals

Some browsers include a Do Not Track feature. Because there is not yet a common understanding of how to interpret Do Not Track signals, our Site may not respond to these signals at this time. You can still manage cookies and other tracking technologies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.

Your continued use of the Site after any changes become effective means you accept the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

DebtHelpU
Email: info @ debthelpu.com
Website: https://debthelpu.com